Rachel ([info]rachelashleigh) wrote,
@ 2009-05-26 13:02:00
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As most of you know, I work in the REDZone.

So when a kid comes in, and asks about Course timetables...understandable. Usually they don't, because they learned about it already.

But when a current student asks about where they can find it, all I want to do is break my head over something extremely hard. There is just no excuse for that...omg.

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[info]mildred_strange
2009-05-26 05:23 pm UTC (link)
Oh, don't I know how you feel. I've lost the ability to cry because of those people. Today alone I've had to show several continuing students where to find catalogue numbers, and tell them "how to enroll in summer courses".

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[info]rachelashleigh
2009-05-26 05:57 pm UTC (link)
It's disgusting isn't it.

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[info]suitablyemoname
2009-05-26 06:42 pm UTC (link)
Mmmmmph. Reminds me of something that happened in March.

We did The Bundle in the Joe Green Theatre. Joe Green only seats 150 people on a good day, and once we had the set in place, we were down to 100. Tickets had been on sale for two months, and there are only four shows: Friday, two on Saturday, and one on Sunday.

The day of the premiere (which had been sold out for two weeks), a professor e-mails us to get a complimentary ticket. She needs it because one of the actors is doing her MFA and this is her thesis performance: she needs to see this show.

So we panic. And we pull some strings: one of the theatre professors is willing to come tomorrow night instead (we still have some tickets left), so we swap the ticket across and it's all good, yes?

No.

See, even though this woman has been a professor of theatre at York for 12 years, she doesn't know where the theatre is. She spends the evening wandering around aimlessly and blames us for failing to provide directions.

Ok, awesome. Well, by this point both of the Saturday shows have sold out, but we can get her in on Sunday. We make arrangements, we make sure she understands everything, we make sure she can find the theatre, great.

But no. She shows up on Saturday.

Half an hour late.

"Oh, you didn't say Saturday? I thought you said Saturday. I mean, the ticket you gave me..." [It says Sunday.]

So she comes back on Sunday. She's 45 minutes late, the only seats left have lousy sightlines (it's general admission), and this is our fault.

I'm still a little stuck on that first time, though. How do you teach theatre at a university for over a decade without learning where the theatre is? Seriously? Seriously.

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[info]rachelashleigh
2009-05-26 06:46 pm UTC (link)
Yep, that's the pain.

I have all the patience in the world for first year students and the multitude of questions they have, and same with prospective students - because that's their job, ask the questions and get the answers.

But I have no patience for any current student to ask where the course timetable link is on the current student website. You do not need a step by step instruction manual to do so. I have no patience for ignorance and not attempting to look for it on their own, because let's be serious - no university website is perfect...but IT'S ON THE MAIN PAGE OMFG AND EVERYWHERE. EVERYWHERE.

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